Helpful Medicare Phone Numbers
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Office of Inspector General Hotline Information

OIG Hotline
If you have knowledge of fraud, waste, abuse, or allegations of civil liberties or civil rights abuses, or mismanagement involving Department of Homeland Security programs or operations, you can:

  • DHS OIG Hotline Poster (PDF, 1 page - 1.80 MB)
  • Call the DHS OIG Hotline at (800) 323-8603
  • Fax DHS OIG Hotline at (202) 254-4292
  • Email us at DHSOIGHOTLINE@dhs.gov
  • Or write:
    Department of Homeland Security
    Washington, DC 20528
    Attn: Office of Inspector General, Hotline

When making a report convey as much information as possible such as: Who? What? Where? When? Why? How? Complaints may be made anonymously or you may request confidentiality.

Disaster Fraud Hotline
If you have knowledge of fraud, waste, abuse, or allegations of mismanagement involving disaster relief operations, you can:

  • Disaster Fraud Hotline Poster (PDF, 1 page - 1.54 MB)
  • Call the Disaster Fraud Hotline at (866) 720-5721
  • Fax the Disaster Fraud Hotline at (225) 334-4707
  • Email:  disaster@leo.gov
  • Or write:
    National Center for Disaster Fraud
    Baton Rouge, LA 70821-4909

When making a report convey as much information as possible such as: Who? What? Where? When? Why? How? Complaints may be made anonymously or you may request confidentiality.

U.S. Department of Health & Human Services

Report Fraud
Report fraud or misconduct relating to the receipt of expenditure of HHS contract funds:

  • Call the OIG hotline: 1-800-HHS-TIPS (1-800-447-8477)
  • Fax: 1-800-223-8164
  • E-mail: HHSTips@oig.hhs.gov
  • TTY: 1-800-377-4950
  • Mail: Office of Inspector General
    Department of Health & Human Services
    PO Box 23489
    Washington, DC 20026
    Attn: Hotline

For more information, visit the Office of Inspector General at http://oig.hhs.gov/fraud/hotline

Relay Texas/7-1-1
If you hearing impaired, dial 711.
711 is the shortcut phone number for Relay Texas. Relay Texas, a communication service, provides telephone interpreting between people who can hear and individuals who are deaf, hard-of-hearing, deaf-blind or speech-impaired.

Medicare
1-800-MEDICARE (1-800-633-4227)
TTY/TDD: 1-877-486-2048

  • Order the “Medicare and You” handbook
  • Ask general questions about Medicare

Social Security Administration
1-800-772-1213
TDD 1-800-325-0788

  • Enroll in Medicare
  • Get a Medicare card
  • Change your address with Medicare

Novitas Solutions, Inc.
Customer Service: 1-855-252-8782

  • Ask about specific Part A & B Medicare claims

Texas Department of Aging and Disability Services
1-800-252-9240 (number goes to local Area Agency on Aging)

  • Learn about services available to older adults in your area
  • Contact a benefits counselor in your area for questions about Medicare
  • Contact your local Area Agency on Aging

Texas Department of Insurance
1-800-252-3439

  • Order a Medicare supplemental insurance guide 1-800-252-3439
  • Ask about Medicare Advantage Plans

Legal Hotline for Texans
1-800-622-2520
Texas Medical Board
1-800-201-9353

  • Make a complaint about a doctor

Texas Department of State Health Services
1-888-973-0022

  • Make a complaint about a hospital, psychiatric ward, dialysis center, surgical center, or birthing center

Texas Department of Aging and Disability Services
1-800-458-9858

  • Get a list of nursing homes, assisted living centers, or adult foster care homes
  • Make a complaint about one of these facilities  

Texas Health and Human Services Commission Help Line
1-800-252-8263

  • Enroll in Medicaid
  • Ask about Medicaid bills
  • Learn what Medicaid covers

U.S. Food and Drug Administration
1-888-INFO-FDA (1-888-463-6332)
For more information on Medicare, please call 1-800-MEDICARE (1-800-633-4227).

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